Speakers Bureau – Ron Bland

Over the past 15 years, Ron has delivered presentations and seminars on topics such as customer service, leadership, service desk management, and presentation skills training. He uses a blend of storytelling and audience participation to inform and engage audiences.

Ron has 20 + years of experience in service desk management and Information Technology. He is a Technical Management graduate from Devry University and holds an MBA from the University of Dallas.

Speech Offerings

How to Deliver Winning Presentations

• Do this to get your message across and build instant credibility
• One technique that help you hold the audience in the palm of your hand
• Seven surefire ways to increase your stage presence
• Five Keys to reduce anxiety

Customer Service

• There is no magic involved, but this key ingredient is a MUST have
• Learn four factors that impact customer perceptions
• Four step to manage how clients perceive you
• Implement this Lean Six Sigma strategy to develop a team of customer service rockstars

Leadership 101

• Three warning signs to be aware of on your leadership journey
• One important step to take before taking over a team
• Eight steps to being an effective leader

Additional Services

• Keynote Presentation
• Breakout Session Leader
• Speak on the Benefits of Toastmasters

Click here to request a speaker.